Genuine UGG Boots 100% Australia made

SHIPPING INFORMATION.

SHIPPING INFORMATION

Once your order is dispatched, the following approximate delivery times apply.

Australian Orders:

We offer free Standard delivery for all orders over $350 within Australia. We use Australia Post service for all deliveries within Australia. Average delivery time:

Standard Shipping: If you choose to use Standard Shipping, you will receive your UGG Boots within 3-5 business days. (From dispatch, please allow manufacturing time too if not in stock.)

Express Shipping: If you choose to use Express Shipping, you will receive your UGG Boots within 1-3 business days. (From dispatch, please allow manufacturing time too if not in stock.)

Delivery times may be longer around major public holidays.

International Orders:

International orders are sent via Australia Post Airmail service. Average delivery times from dispatch. Standard Air Mail: Approx. 7-10 Business days for delivery.

Express Shipping: Approx. 2-7 Business days for delivery.

Additional delays may occur during the months of September – February due to the heavy load on postal services.

For International orders the exact shipping costs are calculated and displayed in the Shopping Cart, when the Shipping Region is chosen, and are automatically added to the total of your order. Average International shipping charge is around $39 AUD.

International Orders are sent with our International Label:

IMPORTANT NOTICE FOR INTERNATIONAL CUSTOMERS:

Orders sent outside Australia, may incur charges such as import duties, VAT and other fees. The buyer is responsible for paying any such fees. For information regarding such fees, please contact your local customs authority.

Delivery times may be longer around major public holidays.

Order Processing Times:

We are trying to process all orders as quickly as possible and the usual order processing time is 1 to 3 Business days, not including weekends and public holidays, from the date the order is placed. During November – January and May – August period, order processing time may be longer due to increased demand.

Tracking Options:

GENUINE UGG BOOTS aims to provide visibility and transparency throughout the shipment process. Once your order is confirmed and shipped, you will receive a link to track your package.

Domestic and International:

All orders delivered within Australia automatically have tracking. International orders are sent with Australia Post. This service comes with tracking and your tracking number will be sent to you once it has been posted. If we are requested to make alternative shipping arrangements we cannot guarantee tracking and will not be responsible for the delivery of orders sent internationally

PLEASE NOTE: During busy period, order processing time may take up to 5 Business days.

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