RETURN AND EXCHANGE POLICY
Our return online policy is substantial for 30 days from date of purchase. Cannot be utilised in conjunction with any other offer (e.g. Boxing day, unused year deal) and are not redeemable for cash. Unless something else expressed, vouchers are for online utilize as it were. All returned items must me in “as new” condition, not worn, nor washed and all labels input. All costs related with returning item/items back to us are your obligation. Discounts are for the most part prepared inside 21 commerce days (unless extenuating) Your things will be inspected by our quality control group to guarantee they meet our strict trade measures. In case any things are not in unique condition, display signs of wear, or have been squashed or harmed amid travel, we are shockingly incapable to acknowledge them for a trade or credit note. We are incapable to issue discounts for alter of intellect or unless in understanding with Australian Buyer Law.
Contact our client benefit at returns email@example.com to get Return Authorisation Number.
– Print and total the returns shape and bundle up your item(s).
– Australian clients – utilize Australia Post Simple Returns Entry to create and buy a postal name. Then again, you’ll sort out your claim postage employing a postal benefit of your choice. We prescribe utilizing enrolled post as we cannot acknowledge obligation for bundles misplaced in transit.
– Print your name and follow safely to your divide. It would be ideal if you guarantee it is clearly visible. If you don’t have get to the printer, you’ll be able get your return name printed at the Post Office by appearing a standardized tag on your device.
– International clients – utilize a postal benefit of your choice. We unequivocally prescribe utilizing enrolled post as we cannot acknowledge duty for packages misplaced in travel. For further inquiries, contact 0411384123 or 0420972704 Our Return Address: 12 Rushcutters place, Taylors Hill, Melbourne Victoria- 3037, Australia
RETURN / EXCHANGE FORM
This form is for purchases made at GENUINE UGG BOOTS only. Please complete this form to make your Return or Exchange Request. Please ensure you have read our Return and Exchange policy before filling out Form. Please complete this form and returns all items in their original packing to:
Order Name _______________ Order Date _________________
Order Number _____________ Refund or Exchange (Please tick one)
|Product Name||Reason for return Code||Size / Colour|
Reason for Return codes
- Too small / tight
- Too big / Lose
- Faulty / Damaged
- Wrong item shipped 5
. Other – Please specify below
If you have any question regarding your return, please contact our customer service via email at firstname.lastname@example.org or Via phone between 10am – 5pm Monday – Friday on +61 03 94494651 or +61 (0) 411384123